#BusinessPlatforms
Telecom Deployment & QA Process Optimization
Technical Program Manager · ng-voice · 2025
- Managed complex telecommunications projects end-to-end, acting as the main point of contact for customer counterparts.
- Set up project timelines, progress tracking, and conducted regular meetings with customers to ensure alignment and transparency.
- Prepared and facilitated customer meetings, including agendas, presentations, and supporting documentation.
- Identified, assessed, and mitigated project risks, implementing resolution plans to prevent delays or issues.
- Coordinated internal company tasks, ensuring cross-team collaboration and high-quality deliverables for clients and partners.
- Tracked project execution using Jira, supervising changes, conflicts, and critical issues to ensure smooth project delivery.
- Built and maintained strong customer and partner relationships, ensuring confidence, trust, and satisfaction throughout the project lifecycle.
- Developed scalable and reproducible approaches to project management processes for deployment projects.
- Prioritized workloads and coordinated cross-team efforts, ensuring efficient execution of large-scale, fast-paced projects.
- Provided strategic input to adapt internal project management tools and processes to improve efficiency and project outcomes.
#HorizonEU
DataPACT · DataBri-X · VELES · TRUSTS
Senior IT Project Manager · IDSA · 2022 – 2025
- Coordinated project management activities for Horizon EU R&D initiatives, including DataPACT, DataBri-X, VELES, TRUSTS.
- Developed strategic project roadmaps aligned with organizational goals and ensured timely execution of milestones.
- Managed resource allocation to optimize project performance and deliver high-quality outputs.
- Facilitated communication and collaboration across European consortium partners, ensuring cohesive stakeholder engagement.
- Prepared regular progress reports for stakeholders and funding bodies, ensuring alignment with objectives and compliance.
- Oversaw implementation of data governance frameworks within the European Data Spaces Regulation and supported technical integration.
- Led pilot project execution, ensuring effective supervision, evaluation, and successful delivery of results.
- Performed proactive risk assessments, implemented mitigation strategies, and ensured quality assurance across deliverables.
- Organized workshops, webinars, and capacity-building activities to foster innovation and disseminate knowledge.
- Supported development of self-assessment and semantic web-portals, including and the semantic website.
- Co-organized Semantic Data Spaces Workshops 2023–2024.
#BusinessPlatforms
Hot-Point.com.ua · Sanwell B2B Platform
IT Project Account Manager · Sanwell · 2019 – 2022
- Led design, development, and launch of the B2C e-commerce platform Hot-Point.com.ua, delivering an optimized user experience.
- Managed implementation and continuous improvement of Sanwell’s B2B procurement platform to enhance business client workflows.
- Oversaw full project lifecycle, from requirements gathering and planning to deployment and post-launch support.
- Served as primary liaison between internal teams, clients, and stakeholders to ensure alignment with business objectives.
- Applied a user-centered approach by integrating customer insights and UX best practices into platform improvements.
- Managed tender processes, vendor selection, and contract negotiations for IT development and infrastructure needs.
- Supervised web development and UX design to ensure high usability, performance, and consistency across platforms.
- Established software QA procedures, including testing, validation, and system reliability checks.
- Developed and documented detailed project requirements and technical specifications for development teams.
- Coordinated cross-functional collaboration and contributed to IT team leadership, talent acquisition, and performance management.
#MobileGames
Playable Ads
IT Project Account Manager · PlayToMax · 2018 – 2019
- Managed 100+ playable ad projects for iOS and Android, driving high engagement and conversion rates for digital campaigns.
- Oversaw creative development of interactive ads and mobile mini-games, ensuring alignment with marketing and performance objectives.
- Developed storyboards, sketches, and wireframes to conceptualize interactive ad flows and game mechanics.
- Coordinated production of 2D and 3D creative assets, ensuring smooth integration into playable ads and mobile experiences.
- Led cross-functional teams of designers, artists, and developers to deliver high-quality interactive content on schedule.
- Optimized workflows and production pipelines, improving efficiency and accelerating project turnaround times.
- Conducted thorough testing and debugging to ensure functionality, responsiveness, and overall user engagement.
- Provided strategic consulting on video advertising platforms and performance marketing best practices.
- Acted as primary client contact, managing feedback loops, resolving issues, and ensuring successful campaign outcomes.
- Monitored performance metrics and collaborated with stakeholders to refine and enhance interactive ad effectiveness.
#BusinessPlatforms
Awery Aviation ERP-System
IT Project Manager · Awery Aviation · 2017 – 2018
- Led deployment and integration of Awery’s ERP system for aviation clients, ensuring compatibility with existing business processes.
- Customized ERP modules for sales, fleet management, and operational workflows to meet client-specific requirements.
- Conducted business analysis and gathered detailed requirements to design tailored ERP solutions.
- Coordinated cross-functional teams of developers, engineers, and analysts to ensure efficient project execution.
- Monitored project scope, timelines, and budgets, ensuring all deliverables met contractual and operational expectations.
- Provided technical support and assisted engineering teams in resolving system-related challenges during development and deployment.
- Delivered customer training and onboarding sessions to ensure effective adoption of ERP tools within aviation organizations.
- Maintained comprehensive documentation, including project reports, user manuals, and system guidelines.
- Provided regular stakeholder reports, including status updates, risk assessments, and performance insights.
- Conducted software testing, validation, and process optimization to ensure system stability and improved operational efficiency.
#BusinessPlatforms
Web-hosting platform
Software Release Coordinator · Tallium Inc. · 2017
- Oversaw development and launch of a web platform for web hosting services WebHostingGeeks, ensuring strong usability and performance.
- Coordinated implementation of new platform features to align with business goals and evolving market needs.
- Planned and managed software release cycles, including updates, bug fixes, and functional enhancements.
- Led release meetings and coordinated stakeholders to ensure clear timelines and deployment strategies.
- Managed change control processes to ensure structured, controlled rollout of system modifications.
- Collaborated with developers, testers, and product managers to deliver high-quality software releases with minimal disruption.
- Supervised testing, validation, and pre-deployment checks to mitigate risks and ensure feature stability.
- Monitored post-release system performance and proactively resolved issues to maintain platform reliability.
- Supported UI/UX prototyping to improve platform usability and enhance customer experience.
- Managed SEO-focused content creation and optimization, and produced documentation and release notes for stakeholders.
#BusinessPlatforms
CRM-System
IT Project Manager· Weltrade · 2016 - 2017
- Coordinated cross-department efforts to identify process gaps and prepare the organization for business automation initiatives.
- Defined project scope and objectives to ensure CRM implementation aligned with overall corporate strategy.
- Developed structured checklists outlining CRM criteria, tasks, and workflows to support seamless integration.
- Created a comprehensive CRM Scope Document detailing business requirements, system features, and expected outcomes.
- Ensured CRM architecture aligned with ERP needs, enhancing data consistency and automation across departments.
- Led the tendering process by preparing detailed tender documentation and ensuring alignment with vendor selection criteria.
- Coordinated vendor evaluations, facilitated meetings, and negotiated key implementation terms.
- Served as liaison between internal teams and external vendors to maintain clear communication and project alignment.
- Organized regular project status meetings to track progress and proactively address emerging risks.
- Supported overall project coordination to ensure timely, efficient delivery of CRM implementation milestones.
#DigitalBankingProducts
Bank Trust Corporate Website · CRM-System · Online-banking · Client-bank · Digital Transformation Strategy
Project & Business Development Manager · Bank Trust · 2014 – 2016
- Led development and launch of digital banking platforms, including internet banking, client-bank systems, corporate websites, and landing pages.
- Ensured UI/UX optimization to deliver a seamless, secure, and user-friendly digital banking experience.
- Managed CRM/ERP implementation projects, customizing systems to enhance sales processes and customer relationship management.
- Collaborated with sales, call centers, and telemarketing teams to align system functionality with operational needs.
- Developed automation strategies to streamline internal banking operations and improve customer workflows.
- Planned and coordinated full project lifecycles, ensuring compliance with corporate policies and quality standards.
- Gathered and analyzed business and user requirements, creating detailed project scopes, WBS structures, and management plans.
- Led the tendering process by preparing documentation, evaluating vendors, and supporting system implementation decisions.
- Facilitated communication between internal departments and external vendors, resolving issues and mitigating project risks.
- Tracked project progress, prepared stakeholder reports, managed change requests, and ensured on-time, on-budget delivery.
#OperationsMarketing
Pakko/Vopak Marketing Strategy
Market Expansion Manager · AVANGARDCO IPL · 2012 – 2014
- Developed and executed integrated marketing strategies for retail chains Vopak and Pakko, ensuring brand consistency across 9 regions.
- Led annual and quarterly marketing planning, defining promotional calendars, pricing strategies, and category-specific initiatives.
- Managed brand identity, advertising assets, and vendor relations for national campaigns, including private label product launches.
- Coordinated full-cycle marketing production, including POSM, outdoor advertising, digital assets, and multimedia campaigns.
- Supervised external vendors, creative agencies, and media partners to ensure deadlines, quality, and budget adherence.
- Planned, launched, and evaluated nationwide and regional trade marketing campaigns, in-store activations, and merchandising programs.
- Monitored campaign effectiveness using sales data, customer insights, and store performance KPIs, optimizing promotional impact.
- Oversaw digital marketing channels, including social media, email campaigns, and loyalty program communications, enhancing customer engagement.
- Managed marketing budgets, tracked ROI, controlled operational expenses, and optimized spending through vendor negotiations and production consolidation.
- Coordinated cross-functional teams, liaised with regional store directors, and provided competitive intelligence reports to support business development and strategic decisions.
#BankingMarketing
Kreditprombank Marketing Strategy
Head of Marketing and Business Development Group · Kreditprombank · 2011 – 2012
- Developed and maintained merchandising standards across the bank's branch network, including printing, advertising, and souvenir products.
- Managed ATM network visuals, terminals, and outdoor displays for bank branches to ensure brand consistency.
- Designed and implemented projects to create databases and queries for managing balances and orders of advertising products in regional branches.
- Planned and executed initiatives to enhance the bank's recognition and visibility among competitors.
- Coordinated production and distribution of marketing materials across branches to maintain consistent brand messaging.
- Monitored compliance with merchandising standards and provided guidance for regional teams to uphold quality and consistency.
- Analyzed advertising product usage and branch performance to optimize merchandising strategies and inventory management.
- Collaborated with cross-functional teams to integrate marketing campaigns into branch operations effectively.
- Developed reporting tools to track advertising product orders, stock levels, and regional performance metrics.
- Implemented projects aimed at strengthening the bank's brand positioning in competitive markets through branch-level initiatives.
#DigitalBankingProducts
Nadra Bank Corporate Website
Senior Marketing and Advertising Manager · Nadra Bank · 2008 – 2009
- Administered the bank's websites, including content creation, HTML layout, and ongoing maintenance.
- Implemented a new corporate website, overseeing design, development, and deployment.
- Managed the legacy website, ensuring smooth operation and timely updates.
- Planned and coordinated website development projects, ensuring alignment with corporate goals and timelines.
- Promoted bank websites online through SEO, digital marketing, and content optimization strategies.
- Created engaging, accurate, and up-to-date web content to enhance user experience and corporate communication.
- Coordinated with designers, developers, and stakeholders to ensure website functionality and quality standards.
- Monitored website performance, traffic, and user engagement to inform improvements and updates.
- Produced documentation and guidelines for website management and content publishing processes.
- Ensured brand consistency and compliance across all digital platforms managed by the bank.
#DigitalBankingProducts
Private Bank Blog for VIP Customers · Marketing Strategy
Senior Marketing and Advertising Manager · Private Bank · 2006 – 2008
- Administered the bank's website blog, including content creation and HTML layout management.
- Developed and maintained merchandising standards in VIP and regular bank branches, including printing, promotional, and souvenir products.
- Managed indoor and outdoor visual displays to ensure consistent brand representation across branches.
- Planned and executed projects to expand the bank's recognition and visibility among competitors.
- Promoted the bank in media outlets by writing articles, press releases, and advertising texts.
- Trained employees on promoting the bank’s products effectively to customers.
- Supported the overall promotion strategy to increase brand recognition in the market.
- Coordinated marketing initiatives across branches, ensuring compliance with corporate standards and guidelines.
- Monitored branch-level merchandising and promotional activities to optimize customer engagement and sales impact.
- Collaborated with cross-functional teams to integrate marketing campaigns into branch operations effectively.
#DigitalBankingProducts
Bank Customer Journey CRM Implementation
Implementation of the CRM-System (Bank Customer journey) at the enterprise · Internship · 2017
- Completed scholarship program on civic engagement and democratic governance.
- Assisted in mapping the bank customer journey to align CRM functionality with business processes.
- Supported CRM system configuration, including workflows, data fields, and user roles setup.
- Collaborated with business analysts and IT teams to gather and document CRM requirements.
- Participated in testing CRM modules to ensure system functionality and accuracy of data integration.
- Assisted in creating user guides, documentation, and training materials for CRM end-users.
- Supported the implementation of automation rules to improve customer relationship management processes.
- Monitored system performance and reported issues or improvements to project leads.
- Participated in project meetings and status updates to track progress and align tasks with timelines.
- Assisted in analyzing CRM data and reporting insights to support business decision-making.
#Politics
Journalist · International Election Observer
Journalist and International Election Observer · Friedrich-Ebert-Stiftung (FES) · Volunteering · 2003–2004
- Completed scholarship program on civic engagement and democratic governance.
- Reported on political and social developments as a journalist, providing accurate and timely news coverage.
- Observed and monitored international election processes to ensure transparency, fairness, and compliance with democratic standards.
- Prepared detailed reports on election observations, including findings and recommendations for stakeholders.
- Conducted interviews with candidates, voters, and officials to gather insights and verify information.
- Analyzed political contexts and electoral processes to provide informed assessments and commentary.
- Collaborated with international teams and election monitoring organizations to coordinate observation activities.
- Documented incidents, irregularities, and best practices observed during elections for reporting purposes.
- Supported civic engagement initiatives and promoted awareness of democratic governance principles.
- Maintained professional and ethical standards in journalism and election observation assignments.
#Politics
Parliamentary Insight & Civic Engagement Internship
Assistant to the deputy · Internship · The Verkhovna Rada of Ukraine · 2003–2004
- Completed scholarship program on civic engagement and democratic governance.
- Assisted the deputy in preparing speeches, reports, and briefing materials for parliamentary sessions.
- Researched legislative proposals, political developments, and policy issues to support informed decision-making.
- Monitored parliamentary committees, agendas, and voting outcomes to provide timely updates.
- Drafted correspondence, official communications, and press releases on behalf of the deputy.
- Coordinated meetings with constituents, stakeholders, and governmental agencies to facilitate dialogue.
- Maintained organized records of legislative documents, meeting notes, and internal communications.
- Assisted in the preparation and analysis of policy research and background papers for legislative initiatives.
- Supported the deputy in administrative and logistical tasks, including scheduling and event coordination.
- Participated in parliamentary observation and civic engagement activities to gain practical insights into legislative processes.
Ready to start your project?
I’m available for new collaborations and freelance opportunities.
Let’s build something impactful together.